Operations-Management Quiz Studying Materials: WGU Operations Management (C215, VDC2) - Operations-Management Test Torrent & Operations-Management Test Bootcamp

WGU Operations Management (C215, VDC2) - Operations-Management

Exam Code: Operations-Management

Exam Name: WGU Operations Management (C215, VDC2)

Updated: Aug 06, 2026

Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Quality Management Methods25%- Quality Tools and Techniques
  • 1. Pareto charts, fishbone diagrams, flowcharts
  • 2. Statistical process control and control charts
- Total Quality Management (TQM)
  • 1. Cost of quality
  • 2. Principles and philosophies
Topic 2: Process Design and Analysis20%- Process Performance
  • 1. Bottleneck identification and management
  • 2. Efficiency, productivity, cycle time
- Process Types
  • 1. Line, batch, continuous, project processes
  • 2. Product vs service processes
Topic 3: Supply Chain and Inventory Management20%- Supply Chain Design
  • 1. Logistics and distribution
  • 2. Supplier relationships and tiers
- Inventory Control
  • 1. Just-in-Time (JIT) and lean systems
  • 2. EOQ, reorder point, safety stock
Topic 4: Forecasting and Project Management20%- Project Management
  • 1. Project lifecycle and scope
  • 2. CPM/PERT, critical path analysis
- Demand Forecasting
  • 1. Qualitative and quantitative methods
  • 2. Error measurement and accuracy
Topic 5: Capacity Planning and Facility Layout15%- Layout Design
  • 1. Product, process, fixed-position layouts
  • 2. Location decision factors
- Capacity Concepts
  • 1. Design capacity, effective capacity, utilization
  • 2. Capacity strategies and expansion

WGU Operations Management (C215, VDC2) Sample Questions:

1. A company is experiencing an unusual amount of deliveries that are either late or an incorrect quantity.
Which type of system is used to identify and manage this type of problem?

A) CRP (capacity requirements planning)
B) FMS (flexible manufacturing system)
C) ERP (enterprise resource planning)
D) MRP (material requirements planning)


2. What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?

A) SCAM (Supply Chain Accreditation Model)
B) SCOR (Supply Chain Operations Reference)
C) RFEAU (Reliability Flexibility Expenses and Asset Utilization)
D) SCM (Supply Chain Metrics)


3. Which function does marketing play in a just-in-time (JIT) organization?

A) JIT marketing focuses on customer-driven quality.
B) JIT marketing simplifies inventory flow.
C) JIT marketing focuses on producer-driven quality.
D) JIT marketing synchronizes product demand with assembly.


4. A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of line items shipped on schedule" be used?

A) Raw materials
B) Sold goods
C) Work-in-progress
D) Finished goods


5. Which project life cycle phase focuses on determining whether the proposed project is technically, financially, and operationally viable?

A) Execution
B) Planning
C) Conception
D) Feasibility analysis


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: D

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