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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
B) A mobile phone number
C) A secondary credit card in case the customer forgets to pay their bill
D) A customer reference

2. Which of the following is NOT a major SmartCloud for Social Business differentiator?

A) Free unlimited guest accounts
B) Unlimited file storage
C) Integrated services
D) Dashboard as a central place to access all services

3. Which is a key benefit of SmartCloud Engage over Google Apps?

A) Meetings
B) All of the above
C) More file storage offered by Engage
D) Support for hybrid cloud configurations

Solutions: