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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Account and Contact Management | |
| Sales Productivity and Management | |
| Collaboration and Integration | |
| Opportunity Management | |
| Sales Lifecycle Management | |
| Reports and Dashboards | |
| Industry Knowledge | |
| Implementation Strategies | |
| Data Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. The sales director at Universal Containers is concerned the percentage of all opportunities marked Closed Won is lower than expected. Historically, qualified leads must have a budget that is at least $10,000. The director wants sales reps to prioritize high-value prospects.
Which action should a consultant recommend to meet the requirement?
A) Map the Lead Budget field to an Opportunity Amount field on the Opportunity.
B) Use an approval process upon lead conversion when the budget is over $10,000.
C) Map the Lead Budget field to an Opportunity Revenue field.
2. Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?
A) Enable Campaign Influence and add It to the Opportunity page layout.
B) Create a custom field on the Opportunity object to capture Campaign details.
C) Use the Primary Campaign Source field on the Opportunity object.
3. At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan.
They ask the participants to define what project success will look like.
Which strategy is the consultant using?
A) Discovery
B) Design Direction
C) Challenge Framing
4. A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?
A) Set obtainable metrics, goals, and milestones before the conference.
B) Implement Sales Cloud out of the box and iterate before the conference.
C) Reduce the scope and deploy Accounts and Contacts before the conference.
5. Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales.
Which action should help support the sales teams?
A) Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.
B) Create a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.
C) Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |


