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Avaya 6002-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Interoperability | - Third-party system integration - Integration with Avaya ecosystem |
| Topic 2: Installation and Configuration | - Avaya Aura Communication Manager installation - CM Messaging setup and configuration |
| Topic 3: Administration and Management | - User and station administration - System maintenance and monitoring |
| Topic 4: Feature Configuration | - Messaging feature configuration - Call routing and dial plan configuration |
| Topic 5: Troubleshooting and Maintenance | - Fault isolation and diagnostics - Performance and service recovery |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Which statement describes how the communication message application is enabled the first time after the installation?
- A. Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
- B. Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
- C. Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
- D. Communication manager messaging is enabled by default after the installation.
Correct Answer: D 🗳️
Which two statements regarding shuffling and hairpining are true? (Choose two)
- A. The audio connection type field on the communication manager status station formation can be used to determine whether a call is shuffled.
- B. A call between a DCP endpoint and H.323 end point can be shuffled.
- C. Hairpining does not use media processor resources.
- D. Shuffling release media processor resources.
Correct Answer: A,D 🗳️
To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
- A. Call the station and after the call is answered leave a message.
- B. Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
- C. Log into communication manager messaging to verify CDOM is running.
- D. Call the messaging hunt group from any of the stations to ensure it is answering.
- E. Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
Correct Answer: B,D,E 🗳️
To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered
- A. Status survivable-processors
- B. Status ess clusters
- C. Status ess port-networks
- D. Display survivable-processors
Correct Answer: A 🗳️
A customer needs to set up SIP integration on Communication Manager Messaging Application 6.0
What are three pieces of information that are needed to meet this requirement? (Choose three)
- A. Extension length
- B. Signaling group number
- C. Hunt Group number
- D. SIP domain
- E. Transport Method
Correct Answer: A,D,E 🗳️
Hunter 
Hilda 
Edison 
Kerr 
Viola 
Anastasia 
Candance 
Maureen 
Karen 
Diana 
Crystal 
Atwood 
Malcolm 
Reginald 
Kelly 
Byron 
Milo 
Ivy 
