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BCS TM12 : ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

Exam Code: TM12

Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

Updated: Aug 13, 2026

Q & A: 65 Questions and Answers

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About BCS TM12 Exam Test Braindump

The benefit in Obtaining the BCS-TM12 Exam Certification

With the ISTQB Certified Tester Advanced Level - Test Manager certification:

  • You will have an independent, internationally recognised certification as proof of expertise in the field of software testing with a specialisation as a test manager.
  • You will learn how to manage, implement and evaluate test procedures.

Reference: http://certifications.bcs.org/category/18219

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Understanding functional and technical aspects of Test Management

The following will be discussed in BCS-TM12 exam dumps:

A Test Manager is not only communicating with people external to the department but an important part of a Test Manager's job is to communicate effectively within then testing group to pass on news, instructions, changes in priorities and other standard information that is imparted in the normal process of testing. A Test Manager may also communicate to specific individuals both up (upward communication) and down (downward communication) the management chain in the organization.

  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process
  • Understand and give examples of factors which may influence test estimates
  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies
  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques
  • Explain the different ways that risk-based testing responds to risks
  • For a given project, analyze project risks and select appropriate risk management options (i.e., mitigation, contingency, transference, and/or acceptance)
  • Define documentation norms and templates for test work products that will fit organization, lifecycle
  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions
  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products
  • Describe, giving examples, how test strategies affect test activities
  • Explain, giving examples, different techniques for product risk analysis
  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives
  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities
  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders
  • Give examples of different options for test selection, test prioritization and effort allocation
  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing
  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents
  • Give examples for each of the four categories determining the cost of quality

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BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test Tools and Automation6%- Test Automation Management
  • 1. Maintainability and sustainability
  • 2. Automation scope and objectives
- Tool Selection and Implementation
  • 1. Deployment strategy and ROI
  • 2. Tool classification and evaluation
  • 3. Risk of introducing tools
Topic 2: Testing Process12%- Test Analysis, Design and Implementation
  • 1. Test condition and case design
  • 2. Test basis analysis
  • 3. Test environment and data preparation
- Test Process Fundamentals
  • 1. Test process tailoring
  • 2. Test process alignment with lifecycle models
  • 3. Test policy and strategy
- Test Planning, Monitoring and Control
  • 1. Test planning principles
  • 2. Test estimation approaches
  • 3. Test progress monitoring and control
- Test Execution and Evaluation
  • 1. Test closure activities
  • 2. Test execution management
  • 3. Exit criteria evaluation
Topic 3: Reviews6%- Review Management
  • 1. Roles and responsibilities
  • 2. Metrics for reviews
  • 3. Defect detection effectiveness
- Review Types and Processes
  • 1. Review planning and follow-up
  • 2. Informal and formal reviews
  • 3. Inspection and walkthrough
Topic 4: Defect Management6%- Defect Lifecycle
  • 1. Defect classification and attributes
  • 2. Root cause analysis
  • 3. Defect workflow and states
- Defect Reporting and Analysis
  • 1. Defect metrics and trends
  • 2. Impact on quality and process
Topic 5: People Skills and Team Composition12%- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
- Communication and Negotiation
  • 1. Conflict resolution
  • 2. Influencing and persuasion
  • 3. Stakeholder communication
Topic 6: Improving the Testing Process12%- Implementing Improvements
  • 1. Assessment and gap analysis
  • 2. Action planning and measurement
  • 3. Sustaining improvements
- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
Topic 7: Standards and Legal Issues6%- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
- Legal and Ethical Aspects
  • 1. Contract and liability
  • 2. Intellectual property
  • 3. Confidentiality and privacy
Topic 8: Test Management30%- Test Monitoring and Control
  • 1. Test metrics and reporting
  • 2. Configuration management
  • 3. Progress tracking and corrective actions
- Test Planning and Estimation
  • 1. Work breakdown structure
  • 2. Estimation techniques: expert judgment, metrics-based
  • 3. Resource and schedule planning
- Risk-based Testing
  • 1. Risk-based prioritization
  • 2. Risk mitigation and contingency
  • 3. Risk identification and analysis
- Test Organization and Team Management
  • 1. Competency development
  • 2. Communication and stakeholder management
  • 3. Test team structure and roles

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