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Salesforce Sales-Con-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 15% | - Ensure data quality and scalability - Manage data governance and maintenance - Data migration and integration considerations |
| Implementation Strategies | 15% | - Align sales processes with organizational goals - Plan deployment and post-implementation improvements - Translate business requirements and KPIs into Sales Cloud solutions |
| Consulting Practices | 14% | - Project management and delivery lifecycle - Facilitate successful engagements and adoption - Discovery, requirement analysis, and solution design |
| Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Sales Lifecycle | 23% | - Design reports and dashboards based on KPIs - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Analyze sales and marketing processes |
Salesforce Certified Sales Cloud Consultant (Sales-Con-201日本語版) Sample Questions:
コンサルタントは、異なる事業部門の営業担当者が互いの商談を見ることができない一方で、営業オペレーション部門はすべての商談を見ることができるようなソリューションを設計する必要があります。コンサルタントはどのような提案をすべきでしょうか？
- A. 組織全体でパブリックな読み書きをデフォルト設定する
- B. 組織全体でデフォルトでプライベート設定、共有ルールで営業オペレーション部門へのアクセス範囲を拡大
- C. 役割階層のみ、OWDの変更なし
Correct Answer: B 🗳️
Cloud Kicks(CK)は、多様な製品ラインにわたって様々な販売段階を導入してきました。CKは、すべての販売ユーザーに協調型予測機能を展開したいと考えています。
コンサルタントが予測を発表する際に考慮すべき点は何でしょうか？
- A. 複数の予測タイプを作成して有効化する必要があります。
- B. 商談分割は同時に有効にする必要があります。
- C. 単一カテゴリまたは累積予測ロールアップを定義する必要があります。
Correct Answer: C 🗳️
Cloud Kicks(CK)は複数の国で事業を展開しており、過去の為替レートを追跡したいと考えています。CKのコンサルタントは、高度な通貨管理機能を使用して、過去の為替レートを反映させる仕組みを構築しました。
商談における換算通貨金額の計算方法はどのように決定されるのですか？
- A. 終了日に関係なく、商談ステージが終了した日付
- B. 商談段階に関係なく、締め切り日
- C. 商談ステージがクローズされた場合にのみ、クローズ日が表示されます。
Correct Answer: B 🗳️
コンサルタントがCloud Kicks向けにSales Cloudプロジェクトを開始している。
コンサルタントは、導入と定着を成功させるために、どの重要な行動を優先すべきでしょうか？
- A. エンドユーザー向けトレーニングプランを設計する。
- B. 品質保証(QA)テストスクリプトを開発します。
- C. プロジェクトのマイルストーンを設定し、主要業績評価指標(KPI)を確立します。
Correct Answer: C 🗳️
ユニバーサル・コンテナーズ社は、リードスコアリング方式を用いたリード資格審査プロセスを導入しました。その結果、最高スコアを獲得した見込み客の多くは、購入意欲がほとんどないことが判明しました。
コンサルタントは、現在のリード資格審査プロセスに対して、どのような変更を推奨すべきでしょうか？
- A. 意図を示す行動に対してポイントが増加します。
- B. マーケティング接触回数の指標を含めます。
- C. 各レコードをターゲットマーケティングペルソナに照らし合わせて評価します。
Correct Answer: A 🗳️
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