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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of these provides shopping flow optimized for smart phones, eMarketing spots tailored to mobile users and cross channel shopping/fulfillment capability?

A) Mobile framework.
B) Mobile starter store.
C) Mobile shopping studio.
D) Commerce light.

2. What are Smarter Commerce 'Service' offerings focused on?

A) Flawless service across all customer interactions to anticipate needs and maintain loyalty.
B) Integrating the supply chain in order to support the call center.
C) Driving the customer to the call center sales channel.
D) Up-sell potential via call center interaction.

3. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?

A) Sterling Supply Chain Visibility
B) ILOG Logistics Optimization
C) Sterling Order Management
D) Sterling Transportation Management

4. Which of the following is a direct benefit that supply chain visibility provides with respect to inbound flow of goods?

A) Reduce stock-outs and expediting costs.
B) Decreased returns.
C) Exceed customer expectations.
D) Increased inventory turns.

5. Which of these provides visibility to the entire supply chain process so procurement, transportation, and warehousing personnel are all aware of order, shipment, and invoice status?

A) Transportation Management.
B) Supply Chain Visibility.
C) Collaboration Network.
D) Warehouse Management.

Solutions: