EMC E20-918 : IT-as-a-Service Expert Exam for Cloud Architects

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EMC E20-918 Exam Syllabus Topics:

EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. An enterprise decided to place some sensitive data - intellectual property - in the public cloud and implemented security mechanisms to protect this data.
Recently the public cloud provider's systems had a security breach. The enterprise was not concerned because they felt their data had been completely protected. All of the services housing the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?

A) The data was not encrypted but the enterprise maintained a backup of the data in a secure off-
site location.
The cloud provider's logs showed that the enterprise's services were not copied.
B) All data in the public cloud environment was encrypted at-rest and in-transit. Copies of the
encryption keys were secured by the public cloud provider using 1024-bit encryption.
The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.
C) All data in the public cloud environment was encrypted in-transit only. The encryption keys were
under complete control of the enterprise and were not available to the public provider.
The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.
D) All data in the public cloud environment was encrypted at-rest and in-transit. The encryption
keys were under complete control of the enterprise and were not available to the public provider.
The cloud provider's logs showed that the enterprise's services were copied.

2. A large enterprise has several applications deployed in a hybrid cloud. Ever since the hybrid cloud was deployed, the enterprise network operations center has never been able to fully reconcile network and audit logs.
What should be investigated first as the possible source of the issue?

A) Tenant in-control versus provider in-control differences
B) Filtering false positives
C) Exposing management APIs
D) Confirm time is synchronized between locations

3. You are reviewing an organization's IT decision making processes in preparation for ITaaS. IT has a history of implementing technologies and solutions that don't meet the needs of the enterprise. What would you recommend to solve this problem?

A) Services should align to IT goals and be placed in a service catalog
B) Services should align to business objectives and be placed in a service catalog
C) Services should align to business objectives and be implemented through orchestration
D) Services should align to IT goals and be implemented through orchestration

4. The first phase of new ITaaS service introduces the offering to 10% of the engineering organization. The IT organization leverages the management tools used in their traditional data center processes to provide visibility into silos and control of the infrastructure. They also have adapted some ITSM concepts as a framework for their management practices.
During the initial phase of the service deployment, a problem was encountered in one of the VMs. The IT organization is concerned about the extensive amount of time and resources spent determining the cause of the issue.
As a consultant, what should you recommend to prevent these types of service issues?

A) Redesign the service offering with an emphasis on less complexity and interdependence
B) Upgrade the management tools to provide holistic visibility into the service dependencies
C) Contract with an outside organization that has extensive experience in resolving cloud service issues
D) Configure the incident management system to identify issues and resolutions

5. A government department has converted their internal software development environment into a cloud services offering. The department is actively marketing the capability to other agencies. The other agencies are interested, but identity compliance is a serious concern.
How can the department improve trust within their service offering?

A) Provide a self-service portal that describes how the department's security policy is implemented. Require users to accept the policy each time it is amended.
B) Harden the cloud service infrastructure stack. Use geographic location to ensure agencies can only access servers that host their development environment.
C) Establish a single sign-on capability in the cloud and federate with each subscribing agency using strong authentication policies and end-point access control.
D) Identify the confidentiality, integrity and availability requirements for agency data. Use rights management software to restrict access to the agency's own data.

Solutions: