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Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Connectivity | - Communication Manager Integration
|
| Topic 2: Installation and Configuration | - Software Installation Requirements
|
| Topic 3: General System Management | - Language Support
|
| Topic 4: Database and Services | - Core Services
|
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
What is the name of the license file for Avaya Contact Center Control Manager (ACCCM)?
- A. license.lic
- B. 6.2_lic.xml
- C. license.xml
- D. acccm_6.2.lic
Correct Answer: A 🗳️
What arc three advantages of the Audit Server? (Choose three.)
- A. the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of afailure
- B. unlimited database entries
- C. abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)
- D. the ability to schedule delayed saves during maintenance hours
- E. auditing to a single field level
- F. the ability to rollback the CM administration
Correct Answer: B,E,F 🗳️
What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?
- A. Dial Plan Range
- B. ACCCM Supervisor, Administrator and users
- C. Active Directory Logins
- D. ACCCM Location(s), CM and the Organization Chart
Correct Answer: D 🗳️
A customer deployed Avaya Contact Center Control Manager (ACCCM) with a communication Manager (CM) solution. The administration is building user profiles to be shared between the ACCCM database and the CM server. What is the first step that will be performed in the integration flow from ACCCM to the CM?
- A. SSH connection
- B. XML request is sent from the web to ACCCM Provisioning
- C. Add profile in CM.
- D. Login to CM.
Correct Answer: D 🗳️
A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?
- A. .NETFramework4.0
- B. SQLServer2008 R2Express
- C. Microsoft Silverlight3.0
- D. Microsoft MVC
Correct Answer: B 🗳️
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