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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 2: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 3: Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Topic 4: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 5: Discovery | 13% | - Analyzing existing user experiences and identifying gaps - Determining business needs and user needs - Identifying customer experience objectives and goals |
| Topic 6: UX Fundamentals | 16% | - Understanding accessibility standards and guidelines - Identifying user interface design principles - Describing the user-centered design process |
| Topic 7: Salesforce Lightning Design System | 13% | - Applying SLDS components and patterns - Identifying the purpose and resources of SLDS |
| Topic 8: Interaction Design | 14% | - Defining user flows and interactions - Creating wireframes and prototypes - Designing effective page layouts |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
The UX team at Cloud Kicks is examining the user interface of the company's customer-facing portal that runs on Experience Cloud. They want to determine the portal's compliance with recognized standard usability principles.
How should this be accomplished?
A. Intuitive Review
B. User Testing
C. A Heuristic Evaluation
Question 2
A developer is creating a Lightning Web Component (LWC) and wants to make sure the visual experience is consistent with Cloud Kicks' branding. The developer asks their UX Designer about the Salesforce Lightning Design System (SLDS) stylinghooks.
How should the designer describe them?
A. They use standard CSS properties to easily style base and custom components.
B. They use standard CSS properties to directly style HTML elements.
C. They use custom CSS properties to directly style HTML elements.
D. They use custom CSS properties to easily style base and custom components.
Question 3
Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.
Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?
A. Service Cloud and Letterhead
B. Email Builder and Customer 360
C. A Distributed Marketing and Journey Builder
Question 4
Cloud Kicks' website serves two primary authenticated audiences: suppliers and installers. Their overall experience is the same, but the presentations for the audience should have a unique look and feel. Experience Builder will used to create a unique for each audience that includes colors, image, and typography.
Which out-of-the-box design approach should be recommended?
A. Use custom CSS to override the default template and Theme panel styles.
B. Use unique sites under digital experiences for each audience and tailor the look and feel of each.
C. Create branding sets and assign them to each audience using audience targeting.
D. Create a custom theme for each audience and apply it to the same site.
Question 5
Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
A. Install SLDS creator from AppExchange
B. Salesforce Developer Console should beused instead
C. SLDS Validator extension for VS Code
D. Keep the SLDS Stylesheet open for reference
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: C |
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