What is the exam cost of the ServiceNow CIS-EM Exam?
ServiceNow CIS-EM Exam should be around USD $450 USD.
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What skills are measured by the ServiceNow CIS-EM Exam?
The CIS-EM certification is for anyone who plans, designs, develops, deploys, implements, or administers Event Management. This certification requires you to have hands-on experience with the functionality of the product. You will have to know how to create and manage events, event templates, and event categories; how to set up event subscriptions; and how to use event reports to analyze event data. The CIS-EM certification also covers configuring the Zendesk integration and the Salesforce integration.
The ServiceNow Certified Implementation Specialist Event Management exam measures the following skills:
- Create, update, and test event-based custom objects and fields.
- Implement automation using a workflow trigger or a web service callout action to send an email notification to a user. (This objective may be new.)
- Create, update, and test event-based rules that automate processes. Create, update, and test event-based workflows.
- Create, update, and test event-based automation.
- Create integration between ServiceNow and an external application using web services. (This objective may be new.)
- Understand the ServiceNow event management process, including event types and the workflow that processes event data.
Who is this ServiceNow CIS-EM Exam for?
The ServiceNow CIS-EM Exam is designed for individuals who are responsible for the implementation and support of the Event Management module in ServiceNow. Candidates should have an understanding of event management concepts and the ability to install, configure, and maintain the Event Management module. This exam tests a candidate's knowledge of event management concepts and their ability to implement, administer, and troubleshoot events using ServiceNow. Simulator experience involves tests involving entries using cross platform real time RPC (Remote Procedure Call). Discount processing variables use interpreted RE arch word assembling static math, so it's advisable to avoid converting flow formulas into dynamic automatically programs yourself either all VC square which are also covered in our CIS-EM Dumps.
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ServiceNow CIS-EM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Event Configuration and Processing | 27% | - Event lifecycle and processing flow - Connectors: preconfigured, custom, push/pull methods - Inbound actions and event management jobs - CI binding and identification - Event rules, filters, thresholds, and field mapping - Scripting: Regex, JavaScript, PowerShell |
| Alerts and Correlation | 30% | - Priority calculation, scoring, and groups - Alert grouping and correlation strategies - Impact profiles, impact trees, and service impact analysis - Incident creation and integration - Alert processing and management rules - Alert definition and attributes - Alert Intelligence and Service Operations Workspace features |
| Architecture and Discovery | 10% | - Event Management architecture - CMDB integration and dependency mapping - Monitoring process and data flow - Discovery and MID Server components |
| Event Management Overview | 13% | - Customer challenges and business value - Common Service Data Model - IT Operations Management (ITOM) solution - User interfaces: Operator Workspace, Alert Intelligence, Dependency Maps - Key features and capabilities |
| Event Sources and Integration | 10% | - Monitoring tool integration - Third-party integration best practices - Supported event sources and protocols - Metric connectors and data collection |
| Administration and Optimization | 10% | - Security and access control - Performance tuning and noise reduction - Maintenance and troubleshooting - Best practices and operational efficiency |
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